Since its founding in 1975, CGS Inc. has become a cornerstone of the utility industry, renowned for its exceptional service, cutting-edge products, and an enduring legacy of family leadership. Here we will explore the fascinating history of CGS Inc., tracing its roots to the vision of one man, Chris Georges, and the people who built the company into what it is today.
A Vision Sparked by Change: The Early Days
The seeds of CGS Inc. were sown in the 1950s when Chris Georges, a dedicated salesman for Pipeline Services, began to make a name for himself selling protective coatings for steel pipes. By the early 1970s, Georges’ foresight recognized a seismic shift in the natural gas industry: the transition from steel to polyethylene (PE) pipe. A revolutionary material at the time, PE offered numerous advantages over steel, including flexibility, cost-efficiency, and corrosion resistance.
Georges’ belief in the potential of PE led him to Knoxville, Tennessee, where he managed the plastic pipe division of Extron, a pioneering manufacturer. However, it was in 1975 that his entrepreneurial spirit truly took flight. From the humble confines of his daughter’s vacated bedroom, Chris Georges founded Chris Georges Sales Company Inc. (later CGS Inc.), representing leading manufacturers such as RW Lyall and Nipak. His focus was clear: to bridge the gap between manufacturers and the utility industry, delivering quality products and solutions to meet an evolving market’s demands.
Growth Fueled by People and Partnerships
The 1980s marked a period of growth for the fledgling company. By 1984, CGS had grown from a one-man operation to a small team, including Mark Loveday, who remains a vital part of the company to this day. As business relationships flourished, CGS transitioned from commission-based sales and drop-shipping to managing its inventory—a key step in its evolution.
The family’s involvement deepened in 1989 when Chris Georges’ daughter, Joy Georges McCabe, and her husband, Pat McCabe, joined the company. Pat brought fresh energy and ideas, helping to expand CGS’ product lines and reinforcing its reputation as an industry leader. Together, they navigated changes in inventory practices and overcame challenges in order to better serve customers.
Building a Foundation: A New Era for CGS
In January 1997, CGS achieved a milestone with the opening of a 12,000-square-foot warehouse and office space in Knoxville. This facility symbolized the company’s commitment to superior customer service and positioned it for even greater success. Over the next two decades, CGS adapted to industry trends, forging partnerships with top-tier manufacturers and maintaining its reputation for reliability and innovation.
The new millennium also marked a generational transition. In 2010, Chris Georges retired, passing the torch to Joy Georges McCabe, who became president of CGS. Under her leadership, the company shortened its name to CGS Inc., reflecting its broader scope and modern outlook while retaining its family roots and customer-focused ethos.
Honoring a Legacy: The Pillars of CGS
Chris Georges passed away in 2015, leaving behind a legacy of vision, integrity, and service. His contributions to the industry—from championing PE pipe to setting a gold standard in customer relations—remain foundational to CGS. The company continues to honor his values, upholding high standards of excellence and fostering strong relationships with manufacturers and customers alike.
Pat McCabe, who played an instrumental role in CGS’ growth, passed away in 2021. Known for his charisma, creativity, and unwavering dedication, Pat’s influence extended beyond the company to the Knoxville community. His passion for family, fraternity, and design left an indelible mark on those who knew him.
A Forward-Looking Legacy
Today, CGS Inc. thrives as a certified Woman-Owned Business, offering a comprehensive catalog of utility products, including pipeline components, corrosion protection tools, and advanced locating solutions. Led by Joy Georges McCabe and supported by a dedicated team, including her son Chris McCabe, CGS embodies a perfect balance of tradition and innovation.
The company’s involvement in utility associations across the United States ensures that it stays at the forefront of industry trends and challenges. By leveraging its extensive warehousing capabilities and strong manufacturer partnerships, CGS continues to deliver exceptional value and peace of mind to its customers.
The People Behind the Success
CGS’ story is as much about its people as its products. Chris Georges’ entrepreneurial spirit and commitment to service laid the foundation. Joy Georges McCabe’s steady leadership and Pat McCabe’s ingenuity propelled the company forward. Today, a new generation carries the torch, with Chris McCabe bringing fresh perspectives to CGS’ legacy of excellence.
Key figures like Mark Loveday, who has been with the company since its early days, exemplify the dedication and expertise that define CGS. Together, they represent the heart and soul of a company that values relationships as much as results.
Looking Ahead
As CGS Inc. celebrates its 50th anniversary, it stands as a testament to resilience, innovation, and the power of family. From its beginnings in a single bedroom to its position as a leader in the utility industry, CGS’ journey is a story of vision, hard work, and the enduring impact of the people who shaped it.
With a steadfast commitment to quality and service, CGS is poised to continue empowering utility providers across North America for decades to come. The legacy of Chris Georges and the contributions of the many individuals who built CGS are a source of inspiration, ensuring the company’s bright future in an ever-evolving industry.
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